1. Introduction
Welcome to MindCare Psychological Services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
By accessing our website or utilizing our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect various types of information, including:
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Personal Identification Information: Name, email address, phone number, date of birth, and other contact details you provide.
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Health Information: Information related to your mental health, medical history, and treatment, as necessary for providing psychological services. This is treated with the utmost confidentiality.
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Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on pages.
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Cookies and Tracking Technologies: We may use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.
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3. How We Use Your Information
Your information is used for the following purposes:
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To provide and manage our psychological services and therapy sessions.
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To communicate with you regarding appointments, updates, and information about our services.
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To process payments for services rendered.
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To improve our website, services, and client experience.
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To comply with legal and regulatory requirements, including professional ethical guidelines.
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For research and statistical purposes (anonymized and aggregated data).
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4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following circumstances:
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With your explicit consent.
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To trusted third-party service providers who assist us in operating our website and providing services (e.g., payment processors, IT support), under strict confidentiality agreements.
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When required by law, such as in response to a subpoena, court order, or legal process.
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To protect our rights, property, or safety, or that of our clients or others (e.g., in cases of imminent harm).
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6. Your Rights
You have certain rights regarding your personal information, including:
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The right to access your personal data.
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The right to rectify inaccurate information.
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The right to request erasure of your data (under certain conditions).
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The right to restrict or object to processing.
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The right to data portability.
To exercise these rights, please contact us using the information provided below.
7. Children's Privacy
Our services may be provided to minors with appropriate parental or guardian consent. We are committed to protecting the privacy of children and comply with applicable laws regarding the collection of personal information from minors.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
MindCare Psychological Services
Email: info@mindcareservice.com
Phone: +91 9891505501
Address: B-55, Doctor's Lane, Dwarka, Delhi – 110075