A legal disclaimer
1. Acceptance of Terms
By accessing or using the MindCare Psychological Services website (the "Site") or any services provided by MindCare Psychological Services ("we," "us," or "our"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site or our services.
2. Services Offered
MindCare Psychological Services offers a range of mental health and counselling services, including individual therapy, couples therapy, family therapy, and corporate training. All services are provided by qualified and licensed professionals.
Our services are not intended for emergency situations. If you are experiencing a mental health crisis, please contact emergency services or a crisis hotline immediately.
3. Client Responsibilities
As a client, you agree to:
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Provide accurate and complete information about your health and personal history.
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Attend scheduled appointments punctually or provide adequate notice for cancellations or rescheduling (as per our cancellation policy).
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Actively participate in the therapeutic process.
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Make timely payments for services rendered.
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4. Appointments and Cancellations
Appointments can be scheduled through our website, by phone, or by email. We require at least 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
5. Fees and Payment
Fees for our services are outlined on our Site or will be communicated to you prior to your first session. Payment is due before the session unless other arrangements have been made. We accept various forms of payment, which will be detailed during the booking process.
6. Refund Policy
Since the bookings are service oriented, hence no refund is available.
7. Confidentiality
We are committed to maintaining the confidentiality of your personal and health information in accordance with applicable laws and professional ethical standards. Please refer to our Confidentiality Policy and Privacy Policy for more details.
8. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of MindCare Psychological Services or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.
9. Disclaimer of Warranties
The Site and our services are provided "as is" and "as available" without any warranties of any kind, express or implied. We do not warrant that the Site will be error-free or uninterrupted, or that our services will meet your specific needs or achieve particular outcomes. Therapeutic outcomes vary depending on individual circumstances.
10. Limitation of Liability
To the fullest extent permitted by law, MindCare Psychological Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Site or services; (b) any conduct or content of any third party on the Site; or (c) unauthorized access, use, or alteration of your transmissions or content.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the Site. Your continued use of the Site or our services after any such changes constitutes your acceptance of the new Terms.
13. Contact Us
If you have any questions about these Terms of Service, please contact us at:
MindCare Psychological Services
Email: info@mindcareservice.com
Phone: +91 9891505501
Address: B-55, Pkt 2, Doctor's Lane, DDA Flats, sec 6, Dwarka, Delhi – 110075